Cancellations

Cancellation & Refund Policy

CANCELLATION POLICY

We understand that life happens. If you must cancel a reservation, please contact PhotoXperiences LLC as soon as possible. All cancellations must be requested via email, and we will try our best to accommodate. We highly recommend that all trip participants purchase Travel Insurance to cover any non-refundable fees and travel expenses. Any cancellations or changes will be subject to a non-refundable change fee as detailed below.

  • $250 USD admin fee per person
  • Full refund (minus admin fee) if your spot is filled
  • The remaining balance is charged ~120 days before departure
  • Transfers allowed up to 180 days prior (case-by-case after)
  • Custom workshops: non-refundable but may be rescheduled within 365 days

Additional Terms

  • No refunds for unused services or no-shows
  • Fees are non-transferable to other participants
  • Weather or conditions may require itinerary changes (no refunds)

REFUND will be issued to the original form of payment, and the administration fee will be charged as a separate transaction. If the workshop was previously sold out, PhotoXperiences LLC will contact the waitlist and then open the workshop to public booking.

Instead of cancelling your booking, you can transfer to a different workshop up to 180 days from the workshop start date. Transfers less than 180 days will be treated on a case-by-case basis, depending on demand. Contact Us for more info.

Certain workshops may have unique cancellation terms and conditions. These terms and conditions will be clearly stated on the workshop webpage. Any unique cancellation terms and conditions will override the generic workshop cancellation clauses contained herein.

No refunds will be given for individually customized workshops. However, you can reschedule the workshop to a different date within 365 days of the cancellation date if available.

We strongly recommend that all participants purchase Travel Insurance to cover any non-refundable deposits and workshop fees.

Additional Items:

PhotoXperience LLC cannot offer partial refunds for unused Services. If you have to cut your trip short, no refunds can be given.

Cancellation fees and forfeited deposits are non-transferable to other people.

TRIP CANCELLATION (BY ORGANIZER)

PhotoXperiences LLC reserves the right to cancel trips due to:

  • Low participation
  • Guide illness/emergency
  • Government actions, laws, or restrictions

If cancelled:

  • Refund of fees paid (minus non-recoverable third-party costs)
  • No liability for personal travel expenses
  • If you are not present at the time of trip departure, we will try our best to contact you. We cannot offer any refunds for no-shows.
  • In the event inclement weather keeps us from being able to access our primary destination, PhotoXperiences LLC reserves the right to change the itinerary as required. No refunds can be made for weather conditions. There are many alternate locations we can take you to when the weather is poor.
  • PhotoXpereinces LLC will do everything in their power to prevent trip cancellation. However, in the event a trip must be cancelled due to low participation rates, guide sickness, accident or death, and passage of Law or any action taken by a governmental or public authority, including changes in quota, restrictions or prohibitions, PhotoXperiences LLC will promptly refund all fees paid minus nonrefundable fees paid to the third party. Should this unfortunate event occur, PhotoXperiences will inform all trip participants as soon as possible. PhotoXperiences is not responsible for your personal travel expenses to the gateway location or any other expenses incurred in preparing for the trip. It is for this reason and others that we strongly recommend that you purchase Travel Insurance.